FiOS and Video Maintenance Engineer at Ashburn

Responsibilities

Position Responsibilities:

The candidate will work as part of a team and also independently in a lab environment performing testing on elements, components, and networks that are part of Verizons video deployments.
The candidate is expected to:
• Actively participate in cross functional teams in developing end to end requirements for FiOS Consumer Premise Equipment (CPE)
• Perform testing and full lifecycle support for Verizons FiOS services including testing of equipment such as Set Top Boxes, Cable Cards, home routers, and digital media devices
• Reporting issues and performing related activities such as troubleshooting, data gathering, and working with other groups and team members to resolve
• Analyze requirements, write test plans, construct test beds, execute test cases and document results
• Participate in and/or conduct periodic status meetings with vendor and client on testing and trouble ticket status
• Review and contribute to product documentation and manuals, requirements and design documents
• Establish test setups with limited information
• Provide field support to track, replicate, and troubleshoot issues and help drive solutions
• Have strong written and verbal communications and presentation skills

Required Skills & Experience:

• Bachelors Degree in technical field (i.e. Computer Science, EE) or equivalent preferred.
• Understand how to troubleshoot using the OSI model
• Experience with Home Networking Products (Broadband Routers, Set Top Box and 802.11 b/g/n wireless)
• Ability to provide network support in configuring and troubleshooting routers and IP protocols
• Experience with IP protocols and streaming media formats
• TCP/IP, DHCP, DNS, FTP, HTTP, UDP, LAN and WAN, Throughput and Latency, Routers, Switches, etc., Network+ certification preferred

Desired Skills & Experience:

• MoCA Experience
• Experience with Video Game Consoles & Video Streaming Devices (i.e. Xbox, Sony PlayStation, Apple TV, Google TV, Roku, and Set Top Boxes)
• System Administration (backups, networking, security)
• Configuration and testing for Windows and Unix/Linux servers
• Electronics experience (Communication Signals and Circuits, Digital Transmission Techniques)
• Performance analysis (load / stress testing)
• Video experience (Digital Video Systems, Video Compression Technology, MPEG, AVC/H.264)
• Knowledge of Video outputs & signaling Ability to use test equipment such as spectrum analyzers, MPEG analyzers, oscilloscopes, RF signal meters, etc.
• DLNA
• Basic understanding of Electricity
• Test Automation Scripting
• Video experience (Digital Video Systems, Video Compression Technology, MPEG)
• Electronics experience (Communication Signals and Circuits, Digital Transmission Techniques)
• WiFi Experience (setting up wireless networks, trouble shooting, wireless security)
• Android, Windows and MAC based PC and Mobile Hardware Experience

Qualifications
FiOS and Video Maintenance Engineer - Ashburn - Engineering - Information Technology - Telecommunications Operations

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Country: USA, State: Virginia, City: Ashburn, Company: Verizon Communications.